Shipping and Deliveries

The order will be sent by carrier to the address you indicate during the purchase process, upon confirmation of receipt of payment by bank transfer.
Orders for mainland Portugal and Spain can be delivered between 24h to 72h business days, except for public holidays at the carriers’ Head office.


All items sent by the carrier must be checked upon receipt. If any damage or defect in the packaging is detected, the order must be refused and returned immediately to the carrier, indicating on the bill of lading the reason for refusal. You must inform Molde Ceramics of the fact. A proof of delivery without reference to damage is considered an order delivered in good condition.

If damage to the product is detected after opening the packaging, you have 24 hours after receiving it to contact Molde Ceramics by e-mail: loja.online@molde.pt

If delivery was not possible, due to an incorrect address or if no one is available to receive it, the order will be returned to Molde Ceramics, the shipment cost being borne by the customer.

Details of shipping costs can be found in the table below. For destinations not indicated in the list, shipping costs will be calculated individually.

CountryOrder ValueShipping Costs
Continental Portugal0-50€
From 50€
4,99€
FREE
Portugal – Island Azores0-150€
From 150€
22€
FREE
Portugal – Island Madeira 0-150€
From 150€
22€
FREE
Spain0-50€
From 50€
4,99€
FREE
Spain – Balearic and Canary Islands0-150€
From 150€
22€
FREE
United Kingdom0-300€
From 300€
30€
FREE
Poland0-250€
From 250€
27€
FREE
France (Except Islands)0-250€
A partir de 250€
27€
FREE
Belgium0-250€
From 250€
27€
FREE
Netherlands0-250€
From 250€
27€
FREE
Germany0-250€
From 250€
27€
FREE
Czech Republic0-500€
From 500€
ON REQUEST
FREE
Austria0-250€
From 250€
27€
FREE
Italy (except islands)0-250€
From 250€
27€
FREE
Lithuania0-250€
From 250€
27€
FREE
Hungary0-250€
From 250€
27€
FREE
Slovenia0-250€
From 500€
27€
FREE
Slovakia0-500€
From 250€
27€
FREE
Denmark0-250€
From 250€
27€
FREE
Luxembourg0-250€
From 250€
27€
GRATUITO
Ireland0-250€
From 250€
27€
FREE
Norway0-250€
From 250€
27€
FREE
Sweden0-250€
From 250€
27€
FREE
Switzerland0-250€
From 250€
27€
FREE
Other destinationsON REQUESTON REQUEST

Any custom duties, taxes, or possible additional costs for delivery of orders in the destination countries are to be borne by the customer.

Molde